Frequently Asked Questions
What ingredients are in your soaps?
All Clara's Soap bars are made with high-quality natural ingredients including:
- Olive oil, coconut oil, and shea butter for moisturizing
- Pure essential oils for natural fragrance
- Natural colorants derived from plants and minerals
- Botanicals like strawflower petals, oats, and other natural exfoliants
I never use synthetic fragrances, parabens, sulfates, or harsh chemicals.
Are your soaps safe for sensitive skin?
Yes! My soaps are made with gentle, natural ingredients that are suitable for most skin types, including sensitive skin. However, if you have specific allergies or skin conditions, I recommend checking the ingredient list for each soap or consulting with your dermatologist.
All ingredients are clearly listed on our product pages.
What are your shipping options?
I offer several shipping options:
- Standard Shipping: Flat-rate base fee plus a small increase per soap. Typically arrives in 5-7 business days.
- Express Shipping: Available for faster delivery (2-3 business days) at an additional cost.
- Local Pickup: Free! Pick up your order at my farm (often available when purchasing flowers as well).
- Church Delivery: Free delivery available for church members.
How does the bundle discount work?
My soaps are $6 each, or you can get 4 for $20 (saving $4!). The discount is applied automatically when you add 4 or more soaps to your cart. You can mix and match any scents you like.
What payment methods do you accept?
I accept:
- Credit and debit cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Venmo
- Other common payment methods through my secure checkout
Can I add gift wrapping to my order?
Yes! I offer beautiful gift wrapping with dried flowers and leaves for a small additional fee. You can select this option during checkout.
What are seasonal soaps?
Seasonal soaps are special scents available only during certain times of the year. These include:
- Peppermint: Winter/Holiday season
- Sugar Cookie: Holiday season
- Christmas Wreath: Holiday season
When seasonal soaps are out of season, they'll show as "out of stock" on my website. Sign up for notifications to be alerted when they return!
How do I stay updated on new releases?
Sign up for my notification list on the home page! You'll be the first to know about new scents, seasonal releases, and special offers.
How should I store my soap?
To make your soap last longer:
- Keep it in a well-drained soap dish between uses
- Store unused bars in a cool, dry place
- Avoid leaving it in standing water
- Let it dry completely between uses
What is your return policy?
I want you to love your Clara's Soap! If you're not completely satisfied with your purchase, please contact me within 14 days of receiving your order. I'll work with you to find a solution.
Due to the nature of handmade soap, I cannot accept returns on used products, but I'm happy to address any quality concerns.
How long does a bar of soap last?
With proper care and storage, one bar typically lasts 3-4 weeks with daily use. Handmade soaps last longer than commercial soaps because they retain their natural glycerin and moisturizing oils.
Do you offer wholesale or bulk orders?
Yes! If you're interested in wholesale pricing or bulk orders for events, gifts, or retail, please contact us directly and we'll create a custom quote for you.